Complete Account Setup and Verification
Learn how to properly set up your ShazPay account, complete verification requirements, and implement security best practices to protect your business.
Account Setup Process
Create Your Account
- Visit shazpay.link/signup and click 'Get Started'
- Enter your business email address
- Create a strong password (minimum 8 characters)
- Agree to our Terms of Service and Privacy Policy
- Click 'Create Account'
Verify Your Email
- Check your inbox for a verification email from ShazPay
- Click the verification link (check spam folder if not found)
- Return to ShazPay and log in with your credentials
- Complete your profile with business information
Set Up Two-Factor Authentication
- Go to Settings > Security in your dashboard
- Click 'Enable Two-Factor Authentication'
- Scan the QR code with your authenticator app
- Enter the verification code to confirm setup
- Save your backup codes in a secure location
Setup Payment Processing
- Click 'Setup Payments' in your dashboard
- Complete the secure payment onboarding process
- Provide business information and tax details
- Upload required documents for verification
- Wait 1-2 business days for approval
Verification Requirements
To comply with financial regulations and ensure secure transactions, our payment processor requires verification of your business and identity. Here's what you'll need:
Business Information
- Legal business name and structure
- Business address and phone number
- Tax identification number (EIN/SSN)
- Industry and business description
- Website URL (if applicable)
Identity Verification
- Government-issued photo ID
- Proof of address (utility bill or bank statement)
- Business registration documents (if applicable)
- Articles of incorporation (for corporations)
- Operating agreement (for LLCs)
Banking Information
- Business bank account details
- Routing and account numbers
- Bank statement (recent)
- Void check or bank letter
- Account ownership verification
Security Best Practices
Use a strong, unique password
Combine letters, numbers, and symbols. Avoid using the same password for multiple accounts.
Enable two-factor authentication
Add an extra layer of security with SMS or authenticator app verification.
Keep your contact information updated
Ensure we can reach you for important account notifications and security alerts.
Monitor your account regularly
Check your dashboard frequently and report any suspicious activity immediately.
Use a business email address
Professional email addresses help build trust with customers and improve deliverability.
Common Setup Issues
Verification Taking Too Long?
Payment verification typically takes 1-2 business days, but can take longer if additional documents are needed.
- • Ensure all documents are clear and readable
- • Check that all information matches exactly
- • Contact support if waiting more than 5 business days
Can't Access Your Account?
If you're having trouble logging in or accessing your account:
- • Try resetting your password
- • Check if your email address is correct
- • Clear your browser cache and cookies
- • Contact support for assistance
What's Next?
Once your account is set up and verified, you can start accepting payments immediately: